Sentiment Trending and Sentiment Analysis

Whenever the system finds a place where your business is mentioned, the content is automatically analyzed for sentiment - in other words, is this comment positive, negative, or neutral?

Learn more about how automated sentiment analysis works.

Sentiment Trending breaks down a week of reviews and mentions by volume and sentiment and gives you a sense of how your online reputation is evolving over time.



Sentiment Analysis pulls out the most positive and most negative results from the last week.